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Welcome to Slip & Stride Sales Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mulesnslides.com (the “Site”) or make a purchase from us.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment information when you make a purchase or create an account.
  • Transaction Information: Details about purchases you make through our Site, including payment method and order history.
  • Technical Information: IP address, browser type, operating system, referring URLs, and information about your interaction with our Site.
  • Usage Data: Information about how you use our Site, products, and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders for our handcrafted footwear (including espadrilles, sandals, mules, and other styles)
  • To provide customer support and respond to your inquiries
  • To improve our Site, products, and shopping experience
  • To communicate with you about orders, products, services, and promotional offers
  • To prevent fraudulent transactions and enhance security
  • To comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third parties who perform services on our behalf (payment processing, shipping, marketing, etc.)
  • Legal Requirements: When required by law or to respond to legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose disclosed when you provide the information

We do not sell your personal information to third parties.

4. Data Storage and Security

Your information is stored on secure servers and protected by:

  • SSL encryption for all data transmissions
  • PCI-compliant payment processing
  • Regular security assessments and monitoring

While we implement these measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we strive to use commercially acceptable means to protect your personal information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information under certain circumstances
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart
  • Analyze Site traffic and usage patterns
  • Deliver targeted advertisements (with your consent where required)

You can control cookies through your browser settings. Disabling cookies may affect certain features of our Site.

7. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Site with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Slip & Stride Sales Store
4392 University Street
Seattle, US 98106
Email: [email protected]